For Providers

Registration & Access

• Before you register (Provider)
• Completing your registration (Provider)
• I did not get my activation email (Provider)
• Password reset (Provider)

Registering as a Coach & Provider

• Completing your registration (Coach & Provider)

Enquiry management (Remote schools)

• Converting an Enquiry to a Booking

Managing my bookings

• The process - organising sessions/allocating coaches (Provider)
• Change booking status (Provider)
• STEP 1: Creating session dates/times (Provider)
• STEP 2: Coach allocation Single or Bulk (Provider)
• Add the actual cost of the booking (Provider)
• How to tell if a coach has accepted a booking (Provider)

See all 11 articles

Managing my coaches

• How do I register my coaches? (Provider)
• Approving a coach to your organisation (Provider)

Account maintenance

• Adding additional admin(s) to your organisation (Provider)
• Updating the sport(s) I provide coaching for (Provider)
• Updating the state(s) I work in (Provider)
• Updating my email/phone/address (Provider)
• Updating my password (Provider)

Reporting

• Reporting - Coaches (Provider)
• Reporting - Bookings & Sessions (Provider)

Troubleshooting

• I can't see my bookings (Provider)

Other

• Pre 2024 system queries