Completing your registration (Provider)

This article is for providers to create a provider account for Sporting Schools on the OfficialsHQ system.

IMPORTANT: Before you start registration, please read this article Before you register (Provider)

In this article:

• Creating a provider account
• Registering my provider information
• What happens next

Creating a provider account

• Go to OfficialsHQ registration
• In the question 'I want to register as', select 'Provider'
• Complete the remaining questions in the form and select the 'Next' button

• Enter the address and business telephone for your provider organisation. This is not your personal address.
• Select the 'Next' button
• You will be presented with the information you have entered, pleaser review the information you have entered is correct. Use the 'Previous' option to adjust any information.
• If you are happy with the information you've provided, click the 'Submit' button
• You should now receive an activation email into the email address you specified on your registration

I did NOT receive my activation email:

• Check your spam box 
• Contact the Sporting Schools team on 1300 785 707 or lodge a request here 

I did receive my activation email:

• Click on the 'Activate' button on the email
• You should now be taken to https://home.officialshq.com/ to complete your provider registration

Registering my provider information

• If you have clicked the Activate button in your activation email, you should now be at https://home.officialshq.com/
• Enter the email address you used for your account setup, this is the email inbox you received the activation email in
• Enter the password you created in the account activation

My password won't work/I can't remember my password:

• Follow this guide Password reset (Provider)

You should now by logged into https://home.officialshq.com/ and looking at a set of provider terms and conditions.

• Accept the terms and conditions, if you are comfortable
• You should now see the Provider tab in the registration

• Enter your organisation type
• Enter all the state(s) in which you operate
• If you have an ABN number, enter your ABN, otherwise select the ABN exempt checkbox
• If you support children with disability, select the inclusion checkbox and provide a brief description of the disability support your coaches provide
• Select the Next button

You should now see the Address section of the registration form:

• Review/adjust your address details as required. Remember: this is your organisation's address (if different from yours)
• Select the Next button

You should now see the Sport requests section of the registration form:

• Select the sport you provide coaches for
• If you are approved by the national sporting organisation to deliver the national product then select the checkbox {enter link to what this means}
• Select the Add button, this will add the sport to the Sport list below

Example sport connects for a provider who delivers the national product for Gymnastics and does not deliver the national product for Hockey

To remove a sport from the list:

• Select the red x next to the sport name

When you have finished on the Sport request tab, select the 'Complete' button

You will be presented with a blank screen, this is fine, your registration has been completed.

What happens next

Your registration will be reviewed by the following organisations:

How do I know the status of my registration? Please lodge a request here and this information can be supplied to you.

When you are fully approved, you will be displayed to schools are open to receive bookings for your nominated sports.

When a school makes a booking, the booking will show in Officials HQ under School Bookings -> Booking management