This article is for NSO/SSOs who want to change the package on a booking.
How to change a package
- Go to OfficialsHQ (https://home.officialshq.com/)
- Go to School Bookings -> Booking management
- Select the booking you want to change
- Select the Update function (pen icon)
- Select the correct package
- Select the Save button
If switching the package between coach and teacher types or vice versa, make sure you change the delivery type. See Change the delivery type on a booking (coach <--> teacher) (NSO/SSO)