This article is for NSO and SSO admins to allocate bookings to an SSO (if NSO) or provider (if NSO or SSO).
Included in this article:
- Allocating the booking to an SSO level
- Allocate the booking to a provider
- See the booking allocation history
- Where does the Reason message show
Allocating the booking to an SSO level
- Access OfficialsHQ
- Navigate to School Bookings -> Booking management (or here)
- Select the booking row
- Select the Change level function (cog icon)
- Select State sporting organisation in the dropdown
- Select the state in the State dropdown
- Enter a note in the Reason field
- Select Save
- The booking will then be allocated to the SSO and all admin contacts on the SSO account will be notified of the new booking by email
Allocating the booking to a provider
- Access OfficialsHQ
- Navigate to School Bookings -> Booking management (or here)
- Select the booking row
- Select the Change level function (cog icon)
- Select Provider in the states dropdown
- Select the provider (noting the system will show the providers endorsement status and if they are active in the school's state)
- Enter a note in the Reason field
- Select Save
- The booking will then be allocated to the Provider and all admin contacts on the Provider account will be notified of the new booking by email
See the booking allocation history
- Access OfficialsHQ
- Navigate to School Bookings -> Booking management (or here)
- Select the booking row
- Select the Level log function (clipboard icon)
The level log will show where the booking has been previously allocated and what user processed the allocation.
Note: PUBLIC API ASC is the creation of the booking
Where does the reason message show
The reason message from the level allocation shows in the Level log.
- Access OfficialsHQ
- Navigate to School Bookings -> Booking management (or here)
- Select the booking row
- Select the Level log function (clipboard icon)