This article is for NSO and SSO admins to allocate an Enquiry to an SSO (if NSO) or provider (if NSO or SSO).
Included in this article:
- Allocating the Enquiry to an SSO level
-
Allocate the Enquiry to a provider
Allocating the Enquiry to an SSO level
- Access OfficialsHQ
- Navigate to School Bookings -> Enquiries
- Select the enquiry row
- Select the Reassign function (cog icon)
- Select State sporting organisation in the dropdown
- Select the state in the State dropdown
- Enter a note in the Reason field
- Select Save
- The Enquiry will then be allocated to the SSO
Allocating the Enquiry to a provider
- Access OfficialsHQ
- Navigate to School Bookings -> Enquiries
- Select the Enquiry row
- Select the Reassign function (cog icon)
- Select Provider in the states dropdown
- Select the provider (noting the system will show the providers endorsement status and if they are active in the school's state)
- Enter a note in the Reason field
- Select Save
- The booking will then be allocated to the Provider