This article is for NSO/SSOs who are experiencing difficulties viewing their bookings in OfficialsHQ.
Before you use this guide, please consider the following:
- Have you logged out and logged back into your OfficialsHQ profile?
- Has the school confirmed that a booking has been submitted in the School Portal with your organisation?
Login to OfficialsHQ. Select School Bookings -> Booking management.
In the Bookings overview, select the filter (on the far right of screen).
Set the Sport field to all sports (* (asterisk)). Set "From" to 12 months in the past and set "To" to 12 months in the future.
Note: by having dates in a wide range, this will ensure that all past and future booking data is captured.
All bookings should appear in the Bookings overview.
I still can't see my bookings
Please contact the Program Operations Centre at support@sportingschools.gov.au.