This article is for schools that want to request the Sporting Schools team review an invoice they have received (contest an invoice charge).
Schools can request an invoice review up to 180 days from the end of the acquittal period the invoice was issued for.
Important steps before progressing a review request
Please review the spending guideline links below and ensure the expenses claimed on your acquittal align to program rules.
- Spending (See spending fact sheet) https://www.sportaus.gov.au/schools/schools/funding#spending_and_acquitting_funds
- Grant guidelines https://www.sportaus.gov.au/schools/schools/funding#grant_guidelines
- Understand the residual fee calculation How is my residual amount calculated
I'm not sure if an expense is allowed or not
If the above links do not help answer your question. Please lodge a request to our support team here. https://support.sportingschools.gov.au/hc/en-us/requests/new?ticket_form_id=7821581447823
Request an invoice review
- Start by signing into your Sporting Schools portal, here https://hub.sportingschools.gov.au/
- Select the menu option at the top of the screen called 'Grants'
- Select the yellow button 'View school's grants' for the school you are acquitting for. You should now be on the 'School Grants' page for your chosen school
- Navigate to the section 'Acquittals that require action'
- You should now see a button that says 'Request a review', select this button
- In the 'Request an invoice review page' enter:
- a written comment on why you want the invoice reviewed, please provide as much information as possible (mandatory)
- one or more documents supporting your review claim (optional)
- Submit your review. You will now receive an email confirmation of your review request.
- The Sporting Schools team will review your request and may be in touch for further information
Review outcome
The Sporting Schools team will determine if your review request has been accepted or rejected.
If your review is Accepted, it is likely your school will receive a credit note to the value deemed in the review process. This could be for some or all of the original invoice.
If your review is Rejected, you will receive an email confirmation of the rejection with a rejection reason.
I don't agree with the rejection outcome/subsequent review
If you don't agree with the rejection please submit a request to our support team here https://support.sportingschools.gov.au/hc/en-us/requests/new?ticket_form_id=7821581447823
providing as much information as possible.
I want to request a review for an invoice > 180 days from an acquittal
Contact us on this form https://support.sportingschools.gov.au/hc/en-us/requests/new?ticket_form_id=7821581447823